Effective Date: September 22, 2025

This Privacy Policy explains how Sarvotam Solutions publishing games under the account name PlaytrixGames on the Google Play Store and Apple App Store, collects, uses, and protects your information when you download, access, or use our games and mobile applications (“Services”).

By installing or using any game or app released by PlaytrixGames, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

1. Information We Collect & Use

a) Personal Information

While using our Services, we may ask you to provide certain personally identifiable information, such as:

  • Name
  • Email address
  • Phone number
  • Company/organization name (if applicable)
  • Other details you voluntarily provide

We retain this data only for purposes described in this Privacy Policy.

b) Usage Data

When you use the Services, we automatically collect information such as:

  • IP address, browser type/version
  • Device type, OS, unique device identifiers
  • Pages visited, time/date of access, time spent, and diagnostic data

c) Location Information

With your permission, we may collect and process location information to provide location-based features or improve our Services.

2. Use of Your Personal Data

Sarvotam Solutions may use your data for the following purposes:

  1. To provide, maintain, and improve our Services
  2. To manage your account and enable access to features
  3. To personalize content, services, and marketing
  4. To contact you (email, phone, SMS, push notifications) about updates, security alerts, or support
  5. To respond to your requests and provide customer service
  6. To analyze trends, measure effectiveness, and improve user experience
  7. To comply with legal obligations or protect our rights and security

3. Third-Party Service Providers

We may share information with trusted partners who help us operate and enhance our Services (e.g., hosting, analytics, advertising, customer support). These partners process data only as instructed by Sarvotam Solutions and in accordance with applicable privacy laws.

Examples of third-party services we may use:

Please note that we are not responsible for the practices of external platforms (e.g., Facebook, Apple, Google, or device manufacturers).

4. Analytics

We may use analytics services (such as Google Analytics) to better understand how users interact with our website/apps, measure performance, and improve our offerings.

5. Security

We take reasonable administrative, technical, and physical measures to protect your data. However, no method of transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Deletion

If you wish to request deletion of data collected through our Services or third-party providers (e.g., Firebase, AdMob, Analytics), please email hello@sarvotamsolutions.com with your device’s Advertising Identifier or User ID. We will coordinate with our providers to remove your data where feasible.

7. Links to Other Websites

Our Services may contain links to external websites not operated by us. We strongly encourage you to review the privacy policy of every website you visit. We are not responsible for the content, privacy practices, or policies of third-party sites.

8. Cookies & Similar Technologies

We and our partners use cookies and similar tools to:

  • Improve functionality and user experience
  • Analyze traffic and performance
  • Personalize advertising and prevent fraud

You can disable cookies via your browser settings, though some features may not function properly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the “Effective Date” updated. Continued use of our Services after changes means you accept the updated terms.

10. Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact us:

Sarvotam Solutions
Website: https://sarvotamsolutions.com
Email: hello@sarvotamsolutions.com